Maintenance

Emergency Work Orders - after normal working hours

Residents will be charged a nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items listed below.

Emergency Issues:

• Apartment front or rear entry doors.
  • If not shutting and/or locking, this is an emergency issue.
• Water heater or refrigerator not working Saturday or Sunday.
• The commode stopped up/not flushing correctly.
  • If you only have one commode this is considered an emergency issue.
• Heat.
  • No heat in your apartment is an emergency issue if the outside temperature is below 55 degrees.
  • DO NOT use stove/range as a heat source.
• Issues that are life-threatening or hazardous to health or causing major damage to inside or outside of the apartment.
• Electric shorts in outlets (smoking, sparks, etc.)
• The waterline is broken.
  • The line cannot be shut off.
• Lost Keys - locked out of the apartment.
  • If you have locked yourself out of your apartment or lost your keys - neither is an emergency.