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ACOP

If you are interested in reviewing our entire ACOP Plan, please call for an appointment to come in and review it. The following is the Table of Contents.

The Housing Authority of the City of Manchester Admissions and Continued Occupancy Policy (ACOP)

Table of Contents

1.0 Fair Housing
2.0 Reasonable Accommodation
- 2.1 Communication
- 2.2 Questions to Ask in Granting the Accommodation
3.0 Services for Non-English Speaking Applicants and Residents
4.0 Family Outreach
5.0 Right to Privacy
6.0 Required Postings
7.0 Taking Applications
8.0 Eligibility for Admission
- 8.1 Introduction
- 8.2 Eligibility Criteria
- 8.3 Suitability
- 8.4 Grounds for Denial
- 8.5 Informal Review
9.0 Managing the Waiting List
- 9.1 Opening and Closing the Waiting List
- 9.2 Organization of the Waiting List
- 9.3 Families Nearing the Top of the Waiting List
- 9.4 Purging the Waiting List
- 9.5 Removal of Applicants from the Waiting List
- 9.6 Missed Appointments
- 9.7 Notification of Negative Actions
10.0 Tenant Selection and Assignment Plan
- 10.1 Preferences
- 10.2 Assignment of Bedroom Sizes
- 10.3 Selection from the Waiting List
- 10.4 Deconcentration Policy
- 10.5 Offer of a Unit
- 10.6 Rejection of a Unit
- 10.7 Acceptance of a Unit
11.0 Income, Exclusions, and Deductions from Income
- 11.1 Income
- 11.2 Annual Income
- 11.3 Deductions from Annual Income
- 11.4 Receipt of a Letter or Notice from HUD Concerning Income
- 11.5 Cooperating with Welfare Agencies
12.0 Verification
- 12.1 Acceptable Methods of Verification
- 12.2 Types of Verifications
- 12.3 Verification of Citizenship or Eligible Noncitizen Status
- 12.4 Verification of Social Security Numbers
- 12.5 Timing of Verification
- 12.6 Frequency of Obtaining Verification
- 12.7 Special Verification for Adult Students
13.0 Determination of Total Tenant Payment and Tenant Rent
- 13.1 Family Choice
- 13.2 The Income Method
- 13.3 Minimum Rent
- 13.4 The Flat Rate
- 13.5 Ceiling Rent
- 13.6 Rent for Families Under the Noncitizen Rule
- 13.7 Utility Allowance
- 13.8 Paying Rent
14.0 Community Service
- 14.1 General
- 14.2 Exemptions
- 14.3 Notification of the Requirement
- 14.4 Volunteer Opportunities
- 14.5 The Process
- 14.6 Notification of Non-Compliance with Community Service Requirement
- 14.7 Opportunity for Cure
- 14.8 Prohibition Against Replacement of Agency Employees
15.0 Recertifications
- 15.1 General
- 15.2 Missed Appointments
- 15.3 Flat Rents
- 15.4 The Income Method
- 15.5 Effective Date of Rent Changes for Annual Reexaminations
- 15.6 Interim Reexaminations
- 15.7 Special Reexaminations
- 15.8 Effective Date of Rent Changes Due to Interim or Special Reexaminations
- 15.9 Housing Authority Mistakes in Calculating Rent
16.0 Unit Transfers
- 16.1 Objectives of the Transfer Policy
- 16.2 Categories of Transfer
- 16.3 Documentation
- 16.4 Processing Transfers
- 16.6 Cost of the Family's Move
- 16.7 Tenants in Good Standing
- 16.8 Transfer Requests
- 16.9 Right of the Manchester Housing Authority in Transfer Policy
17.0 Inspections
- 17.1 Move-In Inspections
- 17.2 Annual Inspections
- 17.3 Preventative Maintenance Inspections
- 17.4 Special Inspections
- 17.5 Housekeeping Inspections
- 17.6 Notice of Inspection
- 17.7 Emergency Inspections
- 17.8 Pre-Move-Out Inspections
- 17.9 Move-Out Inspections
18.0 Pet Policy
- 18.1 Exclusions
- 18.2 Pets in Public Housing
- 18.3 Approval
- 18.4 Types and Number of Pets
- 18.5 Inoculations
- 18.6 Pet Deposit
- 18.7 Financial Obligations of Residents
- 18.8 Nuisance or Threat to Health or Safety
- 18.9 Designation of Pet Areas
- 18.10 Miscellaneous Rules
- 18.11 Visiting Pets
- 18.12 Removal of Pets
19.0 Repayment Agreements
20.0 Terminations
- 20.1 Termination by Tenant
- 20.2 Termination by the Housing Authority
- 20.4 Abandonment
- 20.5 Return of Security Deposit
21.0 Support for Our Armed Forces
22.0 Anti-Fraud Policy
Glossary
Acronyms